Confidence on the floor, control behind the scenes.
I work with hospitality professionals who want to deepen their skills, lead more effectively, and create better guest experiences. Coaching is tailored to your strengths, pace, and real-world context. It’s hands-on, collaborative, and shaped by years of in-the-field experience. The goal is practical growth you can feel—and results your team can notice from day one.
Customer and Guest Experience
A lot can go wrong before and after the night out, not to mention during the meal. So, at the end of the day, what truly matters is the quality of the time spent in the restaurant and the overall level of care experienced. This is a form of art that can be pushed really far and i will open your eyes to it’s full potential.
- Developing efficient workflows and routines: Streamlining service and optimizing daily tasks
- Mindset shift and team management techniques: Cultivating a positive and guest-centric mindset, improving leadership and communication skills
- Refining service steps and guest experience focus: Enhancing every aspect of the guest interaction
- Effective customer management strategies: Handling challenging situations and building lasting relationships with guests
Culinary Skills & Systems
Whether you’re leading a kitchen or refining your own craft, these services are designed to help you master both the technical and the invisible work that separates good from exceptional.
- Leadership in the Kitchen
Learn how to guide a team—not just manage it. Strengthen communication, clarity, and day-to-day coaching in a live kitchen context. - Routine & MEP Design
Build kitchen systems that reduce friction and allow for high standards without burnout. Think mise en place as a mindset, not just a method. - Foraging & Ingredient Sourcing
Discover how to safely identify and creatively integrate wild ingredients into your menus with intention, not gimmicks. - Flavor Extraction & Ingredient Mastery
Go beyond recipes. Develop techniques to maximize depth from rare or seasonal ingredients through various techniques - Fermentation & Preservation
Learn both traditional and advanced methods—from wild fermentation to mold work—bringing depth, longevity, and character to your kitchen.